Your Next Adventure Awaits

Terms and Conditions

Last Updated: December 2024

1. Acceptance of Terms
By booking with Trustworthy Journey, you agree to these terms and conditions. Please read carefully before making any reservations.

2. Booking and Payment
All bookings require a deposit to secure your reservation. Full payment is due 30 days before departure. We accept major credit cards and bank transfers.

3. Cancellation Policy
Cancellations made 60+ days before departure: 10% fee. 30-59 days: 25% fee. 15-29 days: 50% fee. Less than 15 days: 100% fee.

4. Safety and Liability
Adventure travel involves inherent risks. Participants acknowledge these risks and agree to follow all safety instructions from our guides.

5. Travel Insurance
We strongly recommend comprehensive travel insurance for all participants. We can assist with insurance recommendations.

6. Health Requirements
Certain activities may have physical requirements. Please disclose any medical conditions that might affect your participation.

Privacy Policy

Last Updated: December 2024

Information We Collect
We collect personal information necessary for booking and providing our services, including name, contact details, emergency contacts, and travel preferences.

How We Use Your Information
Your information is used to process bookings, provide trip updates, ensure your safety during adventures, and improve our services.

Data Protection
We implement industry-standard security measures to protect your personal information. We never sell your data to third parties.

Contact Information Sharing
Emergency contact information may be shared with local authorities or medical facilities if necessary for your safety during trips.

Marketing Communications
We may send you travel offers and updates. You can unsubscribe at any time through the links in our emails.

Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations.

Cookie Policy

Last Updated: December 2024

What Are Cookies
Cookies are small text files stored on your device to enhance your browsing experience and help us understand how you use our website.

Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand site usage
- Marketing Cookies: Used to show relevant advertisements
- Preference Cookies: Remember your settings and preferences

Managing Cookies
You can control cookie preferences through your browser settings or our cookie consent banner. Some features may not work if essential cookies are disabled.

Third-Party Cookies
We use Google Analytics and other third-party services that may set cookies. These help us improve our website and services.

Cookie Consent
By continuing to use our website, you consent to our use of cookies as described in this policy.

DMCA Policy

Last Updated: December 2024

Digital Millennium Copyright Act Compliance
Trustworthy Journey respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Claims
If you believe your copyrighted material has been used without permission, please provide:
- Description of the copyrighted work
- Location of the allegedly infringing material
- Your contact information
- A statement of good faith belief
- Your electronic signature

DMCA Contact Information
Email: [email protected]
Address: 1847 Adventure Boulevard, Denver, CO 80202, USA

Response Process
We will investigate all valid DMCA claims and remove infringing content promptly. We may also terminate accounts of repeat infringers.

Counter-Notifications
If you believe content was removed in error, you may submit a counter-notification following DMCA procedures.

GDPR Compliance

Last Updated: December 2024

Your Rights Under GDPR
If you are an EU resident, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data
- Restrict processing
- Data portability
- Object to processing

Legal Basis for Processing
We process your data based on:
- Contract performance (booking services)
- Legitimate interests (safety, service improvement)
- Legal obligations (safety regulations)
- Your consent (marketing communications)

Data Protection Officer
For GDPR-related inquiries, contact our Data Protection Officer at:
Email: [email protected]

Cross-Border Data Transfers
We may transfer data outside the EU for service provision. We ensure adequate protection through appropriate safeguards.

Supervisory Authority
You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with GDPR requirements.